Delivery Info
DELIVERY AND PICKUP INFORMATION
We are based in St Helena Bay, Western Cape and use The Courier Guy as our door-to-door courier service. We deliver nationwide.
PLEASE NOTE NO DELIVERIES ON WEEKENDS AND PUBLIC HOLIDAYS!
Free nationwide delivery if you spend R500 or more!
Pickup/collect is available for those in or near St Helena Bay.
As soon as your order is packed and ready for pickup, we will notify you by e mail.
Pickup/collect times provided below -
Monday - Friday - 9am - 5pm
Address for pickup is - 27 Diademma Street, Sandy Point Beach Estate, St Helena Bay, Western Cape, 7390
DELIVERY DETAILS
Local and Main Centres within South Africa - R0 to R499.99 - R120
2-4 business days
Regional / Outlying Centres within South Africa - R0 to R499.99 - R120
3-5 business days
Local and Main Centres within South Africa - R500 or more - Free
2-4 business days
Regional / Outlying Centres within South Africa - R500 or more - Free
3-5 business days
We strive to ensure your delivery arrives on time.
Please be aware that we cannot be held accountable for any delivery delays. Delivery times are estimated by the carrier and may differ based on the destination, particularly during busy seasons.
HIGH RISK AREAS
Perfect Surprise retains the right to re-quote and charge for deliveries to high-risk regions. If, after checkout and payment, it is determined that your order is subject to additional delivery charges, we will inform you. You will then have the choice to either pay the additional amount or cancel your order. If already paid, you will be eligible for a credit on your account or a full refund.